[LEGAL ENTITY NAME] (“we”, “us”, “our”) operates buranshvalley.com (the “Site”). We respect your privacy and handle personal data in line with India’s Information Technology Act, 2000, the SPDI Rules, 2011, and the Consumer Protection (E-Commerce) Rules, 2020. This policy explains what we collect, why, and your choices.
When you order or contact us, we collect your name, email, phone number, shipping and billing address, and order history. Payment details are processed securely by our payment gateway, [RAZORPAY/CASHFREE] — we do not see or store your card or UPI credentials. We also collect basic device and usage data and cookies to run the Site.
To process and deliver your orders, provide customer support, send order and delivery updates, improve the Site, and — only with your consent — share offers. We also use it to meet legal, tax, and FSSAI obligations.
We share data only with our logistics partners to deliver your order, our payment gateway to process payments, and government authorities where the law requires it. See our Shipping Policy for delivery handling. We never sell your personal data.
We use cookies to keep your cart, remember preferences, and understand Site usage. You can disable cookies in your browser, though some features may not work as intended.
We use reasonable technical and organisational safeguards to protect your data. No method of transmission over the internet is fully secure, but we work to keep your information safe.
You may request access to, correction of, or deletion of your personal data, and you may withdraw marketing consent at any time. Write to us at [GRIEVANCE EMAIL] and we will respond within a reasonable time.
We retain order and tax records as required by Indian law, and other personal data only as long as needed for the purposes above.
The Site is not directed at anyone under 18. We do not knowingly collect data from minors.
In line with the SPDI Rules and E-Commerce Rules, our Grievance Officer is [OFFICER NAME], reachable at [GRIEVANCE EMAIL]. For anything else, please see Contact Us.
We may update this policy from time to time. The “Last updated” date above reflects the latest version.